Updated May 2010
Online Repeat Ordering
Please note that the Online Repeat Prescription system will be unavailable from the 10th of June due to an IT upgrade. The system should be operational again by the 16th of June.
Swine 'Flu
We will only be offering this vaccine to all at risk groups and under 5 year olds until the 31st March 2010. If you have received a letter and would like this vaccine, please phone the practice and put your name on our waiting list.
ONLINE REPEAT PRESCRIPTIONS
You can now request your repeat prescriptions online. simply visit the surgery and ask at reception for more details on how to register. Please note however that this system is intended for non-urgent, 48 hour repeat prescriptions only. The website for ordering repeat prescriptions can be found at: https://www.emisaccess.co.uk/
IMPROVED SYSTEMS FROM 10 MAY 2010
Appointments - All our doctors appointments are now pre-bookable in advance (most up to 4 weeks ahead)
Sit & Wait Surgery - If you phone us in the morning, and have an urgent problem, you will access this new service. You will be asked to arrive at the surgery at 12 noon and will be seen by the next available doctor.
Home Visits - If you think you need a home visit you MUST phone before 10AM. A doctor will phone you back and assess. Requests made after 10AM will not normally be seen that day.
Extended hours - have been available every Thursday evening from October 2008 6.30 to 8.30pm. These appointments are for pre-booked routine problems and are mainly to accommodate those patients who work and are unable to attend the surgery at any other time. For urgent appointments please contact the surgery in the usual way.
Nurse Practitioner - Elaine is highly skilled and trained in minor illness. If you ask for an on day appointment you may be booked with her.
Nurse Appointments - can be booked up to 6 months in advance and need to be booked in advance. If you need to have stitches removed or wound dressed please book these as soon as you know to ensure an appointment.
Cancellations and Non-Attendance - due to a high level of last minute cancellations and patients not attending we request that you give us at least 24 hour notice if you need to cancel your appointment.
Commuter Appointments - are available each day for each doctor on duty. These can be pre-booked in advance at 5.30 & 5.40. These are kept available for patients who work outside of Weston ie Bristol/Taunton.
Reception Staff - To make the most of your appointment please be guided by our reception staff as to the best practice member to see and the best way to book. You may also be asked if a face-to-face appointment is required or whether a telephone consultation will suffice. It has been increasingly popular for GPs to deal with queries that do not require an examination over the phone.
If you are already under the care of one particular practitioner it is always best to see them however this is not always possible as we only have one full-time GP in the practice.
